As the lead software engineer for a small software house, I often have to execute sysadmin tasks. One of them was to set up a bug-issue tracker in order to improve software quality and of course make the lives of the team members easier.
The one-and-only bug-issue tracker out there in my not-so-humble opinion is Bugzilla. It’s simplistic and straight to the point as well as developer friendly and open-source. So the task was narrowed down to
“Installing Bugzilla 4 on an Ubuntu Linux Server 12.04”
It may sound as a simple task, but the procedure contains some common pitfalls that are quite frustrating especially for a non sysadmin.